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CONTACT US
Thank you for your interest in Enerco Group Inc.
The following contact information is provided for consumers and businesses who have questions regarding the company and its products. By selecting the appropriate contact information below, you will ensure your inquiry will be answered in an expedient manner.
BUSINESS HOURS
All calls placed before end of business day will be answered by our team. We stay on the line after hours until all calls are resolved.
Monday - Friday 8:00 am - 5:00 pm EST
We are closed for standard United States holidays. Phones can turn off as early as 3:00 pm EST the business day prior to the holiday. All calls in the queue will be answered. Then the office reopens the next business day after the closure at 8:00 am EST. If it is during seasonal hours, then, unless listed below, phones will be monitored on Saturdays.
2022
Monday, December 26th - Christmas
2023
Monday, January 2nd - The New Year
Monday, February 20th - Presidents Day
Friday, April 7th - Good Friday
Monday, May 29th - Memorial Day
Monday, July 3rd - Tuesday, July 4th - Independence Day
Monday, September 4th - Labor Day
Thursday, November 23rd - Saturday, November, 25th - Thanksgiving
2024
Monday, January 1st - The New Year
CONSUMER CONTACTS:
For inquiries regarding, HeatStar and HeatStar AG products, please call:
Toll Free 1-866-447-2194 (USA & Canada)
For inquiries regarding, Enerco or Enerco Technical Products, please call:
Toll Free 1-888-849-1899 (USA & Canada)
To call local for all brands, please call 216-916-3000
Fax 800-321-0552 or 216-916-3012
TO ORDER SERVICE PARTS ONLY - IN CANADA:
For Canadian customers only - If you know which part number(s) to order, please visit LionCove Canada to place your order.
If you need technical support or help with obtaining a part number, you need to first contact Mr. Heater / HeatStar at the numbers above.
